At Dendron IT Solutions, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial, or secretarial services through the internet.
However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund, or offer credit that can be used for future Dendron IT Solutions orders.
If you're not satisfied with the service, simply email us at support@fastbucksindia.com.
All requests are reviewed by members of the Senior Management and personally responded to within 24–48 hours.
When a payment of fees is made to Dendron IT Solutions, the fees paid in advance are retained in a client account. Dendron IT Solutions earns the fees upon working on a client's matter.
During an engagement, Dendron IT Solutions earns fees at different rates and times depending on the completion of various milestones (e.g., providing client portal access, assigning a relationship manager, obtaining DIN, filing of forms, etc.).
Refunds cannot be provided for earned fees because resources and man-hours spent on delivering the service are non-returnable in nature.
Further, we cannot refund or credit any money paid to government entities (such as filing fees or taxes) or to other third parties involved in processing your order.
Under any circumstances, Dendron IT Solutions shall be liable to refund only up to the fee paid by the client.
Refund requests can be initiated through support@fastbucksindia.com.
Since we incur costs and dedicate time, manpower, technology resources, and effort towards your service or document preparation, our guarantee covers only satisfaction issues caused by Dendron IT Solutions — not changes in your situation or state of mind.
If you request us to hold the processing of a service, the fee paid will remain in your account until you are ready to commence the service.
Before processing any refund, we reserve the right to make our best effort to complete the service.
If you are not satisfied with the service, a cancellation fee of:
will be applicable.
In case of change of service, the cancellation fee will not be applicable.